Effective Date: August 27, 2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

SW Premier Health LLC is committed to protecting the privacy and confidentiality of your health information. This Notice of Privacy Practices (“Notice”) describes how we may use and disclose your Protected Health Information (“PHI”), your rights regarding your health information, and our legal responsibilities.

Protected Health Information includes information that identifies you and relates to your past, present, or future physical or mental health condition, healthcare services, or payment for healthcare.

Our Responsibilities

SW Premier Health LLC is required by applicable law to:

• Maintain the privacy and security of your PHI.

• Provide you with this Notice explaining our legal duties and privacy practices.

• Follow the privacy practices described in the Notice currently in effect.

• Notify you following a breach of unsecured PHI when notification is required by law.

• Refrain from using or disclosing your PHI except as permitted or required by law.

How We May Use and Disclose Your Health Information

Treatment

We may use or disclose your PHI to provide, coordinate, and manage your healthcare.

For example, we may share relevant health information with pharmacies, laboratories, imaging facilities, specialists, hospitals, or other healthcare professionals involved in your treatment.

Payment

We may use or disclose your PHI for billing and payment purposes.

This may include processing payments, determining benefits or coverage, submitting claims, obtaining payment from a health plan, or performing other payment-related activities when applicable.

Healthcare Operations

We may use or disclose your PHI for healthcare operations necessary to operate SW Premier Health LLC.

These activities may include quality assessment, compliance activities, auditing, credentialing, staff training, legal services, business planning, and improving patient care.

Appointment Reminders and Communications

We may use your contact information to communicate with you regarding:

• Appointments and appointment reminders

• Follow-up care

• Test or laboratory information

• Treatment-related instructions

• Billing or administrative matters

• Other healthcare-related communications

Messages may be sent using the communication methods you provide or authorize, subject to applicable privacy and security requirements.

Telehealth

SW Premier Health LLC may provide healthcare through telehealth technologies.

SW Premier Health LLC will protect health information created, received, maintained, or transmitted during telehealth encounters in accordance with applicable privacy and security requirements.

Telehealth may involve electronic communication between you and your healthcare provider and, when appropriate, other individuals participating in your care.

Electronic Health Records and Patient Portal

SW Premier Health LLC may maintain your health information electronically through an electronic health record (“EHR”) and may provide access to certain information through a secure patient portal.

You are responsible for protecting your patient portal login information and should not share your password with unauthorized individuals.

Business Associates

We may share PHI with companies or individuals that perform certain services on our behalf, known as business associates.

Examples may include EHR providers, telehealth technology providers, billing companies, secure communication services, cloud storage providers, and other vendors that require access to PHI to perform services for SW Premier Health LLC.

When required by HIPAA, these parties must safeguard your PHI appropriately.

Other Uses and Disclosures Permitted or Required by Law

We may use or disclose your PHI without your written authorization in certain circumstances permitted or required by law, including:

• When required by federal, state, or local law

• Public health activities

• Reporting suspected abuse, neglect, or domestic violence as permitted or required by law

• Health oversight activities

• Judicial and administrative proceedings

• Certain law-enforcement purposes

• Coroners, medical examiners, and funeral directors

• Organ and tissue donation

• Certain research activities permitted by law

• Preventing or reducing a serious and imminent threat to health or safety

• Workers' compensation matters

• Certain government functions

• Other circumstances authorized or required by applicable law

Only the information permitted or required by law will be disclosed.

Uses and Disclosures Requiring Your Authorization

Uses and disclosures of your PHI that are not otherwise permitted or required by law generally require your written authorization.

Certain uses and disclosures, including most uses and disclosures of psychotherapy notes, PHI for marketing purposes, and disclosures involving the sale of PHI, require authorization when applicable.

SW Premier Health LLC will not sell your PHI.

If you provide written authorization, you generally have the right to revoke it in writing at any time. Revocation will not affect actions already taken in reliance on your authorization.

Reproductive Healthcare Privacy

SW Premier Health LLC will comply with applicable federal privacy protections concerning reproductive healthcare information.

When required by law, we will not use or disclose PHI to investigate or impose liability on a person for seeking, obtaining, providing, or facilitating lawful reproductive healthcare.

We may require an attestation before disclosing PHI potentially related to reproductive healthcare when federal law requires one.

Substance Use Disorder Records

Certain records relating to substance use disorder treatment may receive additional protections under federal or state law.

When such protections apply, SW Premier Health LLC will use and disclose those records only as permitted by applicable law.

Your Rights Regarding Your Health Information

You have important rights regarding your PHI.

Right to Inspect and Obtain a Copy

You generally have the right to inspect and obtain a copy of PHI maintained about you in a designated record set, including medical and billing records.

When we maintain your information electronically, you may have the right to request an electronic copy.

We may charge a reasonable, cost-based fee when permitted by law.

Right to Request an Amendment

If you believe information in your medical record is incorrect or incomplete, you may request that we amend it.

We may deny certain amendment requests as permitted by law. If your request is denied, you may have the right to submit a written statement of disagreement.

Right to an Accounting of Disclosures

You may request a list of certain disclosures we have made of your PHI.

This accounting does not necessarily include every disclosure, such as certain disclosures made for treatment, payment, or healthcare operations.

Right to Request Restrictions

You may ask us to restrict certain uses or disclosures of your PHI.

We are generally not required to agree to all requested restrictions.

However, when you pay in full out-of-pocket for a healthcare item or service and request that information about that item or service not be disclosed to your health plan for payment or healthcare operations, we will comply when required by law.

Right to Request Confidential Communications

You may request that we communicate with you regarding your healthcare in a particular way or at a particular location.

For example, you may request that we contact you through a particular telephone number or email address.

We will accommodate reasonable requests as required by law.

Right to Receive a Paper Copy

You have the right to request a paper copy of this Notice at any time, even if you previously agreed to receive it electronically.

Right to Choose Someone to Act for You

If you have given someone medical power of attorney or another person is legally authorized to act on your behalf, that individual may exercise your privacy rights as permitted by law.

We may verify the person's authority before taking action.

Right to Be Notified of a Breach

You have the right to receive notification if a breach of your unsecured PHI occurs when notification is required by law.

Your Choices

In certain situations, you may tell us your preferences regarding how we share your information.

When applicable, these situations may include sharing information with family members, friends, caregivers, or others involved in your care or payment for your care.

If you are unable to communicate your preference, we may share information when permitted by law and when we determine that doing so is in your best interest.

Fundraising

If SW Premier Health LLC conducts fundraising activities using PHI as permitted by law, you have the right to opt out of receiving fundraising communications.

Changes to This Notice

SW Premier Health LLC reserves the right to change this Notice and our privacy practices.

Any revised Notice may apply to PHI we already maintain as well as information we receive in the future.

We will make the current Notice available through our website and upon request.

Questions or Complaints

If you believe your privacy rights have been violated, or if you have questions about this Notice, you may contact:

SW Premier Health LLC
Privacy Officer: Sheryl Washington, FNP
Phone: 601-345-1610
Email: support@sw-premier-health.com

You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights (OCR).

SW Premier Health LLC will not retaliate against you for filing a privacy complaint or exercising your rights under HIPAA.